I was able to reach someone in the office immediately to schedule an estimate. They were able to come out within days of my initial call. Romen took the time to answer my many questions and gave me options and suggestions of tasks to be addressed in the future. Romen was professional and knowledgeable. I received the proposal via email along with a phone call informing me that the proposal had been sent. The work was scheduled within 10 days of my returning the contract. The crew that was sent was professional and tidy and kept me informed of their progress. I would use this company again for future masonry needs. They were extremely professional.