Ray G. (Winnetka, IL)

Coast To Coast scheduled a visit to my house for a date about 5 days after I first called to request an estimate.  Roman Zajac came to my house punctually at the scheduled time.  After viewing my chimney, he told me what my options were.  He emailed a written proposal late the following day, providing me with 5 options for the various alternatives of chimney work that he and I had discussed during his visit.  it was clear and precise as to what my alternatives were and responsive to my questions and observations.  The day after I faxed my acceptance of one of the options set forth in his proposal, Coast To Coast called to schedule the work for the next following day. Two masons arrived at 9 am  on the day scheduled for the  work, erected scaffolding and, working industriously for about 5 or 6 hours, completed most of the work.  They returned for an hour or so 2 days later to remove the wood form used to pour the concrete, take down the scaffolding and clean up. 

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