Roman came to the house within two days of my contacting his company. He assessed the current situation, described what had caused the problem, recommended several options. Within two days I received a proposal with two options and additonal sub options, detailed scope of work and copies of his insurance certificate and followed up to make sure I received the paperwork. He was always available for questions regarding the proposals. Within a week after returning the paperwork scaffolding, ladders and other materials arrived at the house and the folowing week work began. He kept me fully informed as to the progress of the work particularly if there were days they would not be working. All work was done in an extremely professional manner, house and lanscaping protected, and site cleaned up each day. The new chimeny is outstanding. When done Roman met with me to review the work The proposal had inadvertently omitted sealing the chimney. Roman recalled it being discussed on the day we met when he viewed the existing chimney. He had his crew come back at no charge to apply the sealing. Bottom line extremely professional, outstanding craftsman, highly pleased with the work.
