Janelle H. (Chicago, IL)

Romen was on time for the initial consultation which I was able to schedule shortly after contacting Coast to Coast.  He turned the quote around quickly and on the date promised.  Coast to Coast followed up with a phone call to make sure that I had received the quote.  The price was much better than that quoted by another provider and without damaging or disrupting the existing fireplace as the other provider anticipated.  The proposal included enough information and Romen spoke to my contractor, making me feel comfortable that the work proposed was appropriate.  I received a reminder email the day prior to the work commencing.  I also received an update during the work.  Overall I was extremely satisfied with the promptness and the amount of communication. 
The work crew showed up as promised and the work looks to have been done well.  We have not tried out the fireplace yet, but I do not expect any problems and if there are any, I feel comfortable that Coast to Coast will come back and take care of them.  I strongly recommend Coast to Coast.

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