Gretchen H. (Palatine, IL)

They are very responsive. Every time I called, someone answered the phone. I never had to leave a message. The crew arrived on time on the day scheduled for the repair and the work was finished the same day. At no extra charge, they caulked a crack between the brick and a wooden addition that we had not noticed (it was behind a downspout) on the initial walk-through. They cleaned the work site up very well. A week after the work was done, we were cleaning the windows and noticed a spot on a sill where the mortar had not been repaired – it wasn’t visible from the ground. With no fuss, they sent someone out the next business day to complete the repair.

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