Anita K. (Chicago, IL)

I was impressed with Romen and with Coast to Coast Masonry from the very beginning.  Romen was professional on the phone, arrived for the estimate exactly on time, was timely and precise about arranging for the actual repair, and the repair was done very well.  I had a slow leak from the joints between the top of my window and the stucco.  Ice would get into the joint, melt and then seep into the ceiling of the 3rd floor bedroom.  I received several estimates, but Romen impressed me most with the precision of his analysis of the problem, and his description of his solution.  Other contractors said things to me like “yeah, we’ll seal it up for ya”, and left it at that.  Romen was also an excellent communicator via email and cell phone. 

Romen’s two guys who did the repair were very professional and very thorough.  I also got the added bonus of waterproofing the scupper and the brick around it, since they were up there.  They had to set up ladders and scaffolding in part of my garden, and they were very careful not to step on plants and harm the garden.  They were quick and efficient – I didn’t have to take the whole day off from work, and was in the office by lunch.  I would recommend Coast to Coast Masonry to everyone, and would use them again without hesitation.

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